Projects 2 and 8 - nurture your marriage and keep it second

Ways to Improve Mates'
Communication Effectiveness
p. 1 of 2

Turn arguing, fighting, or fleeing into
win-win problem-solving

By Peter K. Gerlach, MSW

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The Web address of this two-page article is http://sfhelp.org/08/cx.htm

        Clicking links below will open a full window or an informational pop-up, so please turn off your browser's popup blocker or allow popups from this nonprofit Web site.

        This is one of over 150 articles focused on building high-nurturance family relationships and preventing divorce. This Project-8 subseries of articles focuses on healthy primary relationships. This introduction describes the Web site's purpose and the best ways to use its resources. Each article is part of a mosaic of ideas, so the more you read, the more sense they'll all make. These articles augment, vs. replace, other qualified professional help.

        Before continuing, reflect: why are you reading this - what do you need?

        + + +

        This article offers perspective on improving communication and problem-solving effectiveness between mates. My experience as a family-systems therapist with hundreds of typical couples since 1981 is that most (a) aren't able to communicate very well on conflictual topics, and (b) don't know that they have powerful options to improve their effectiveness - i.e. to get more needs met more often, and strengthen their relationship.

         Do you agree that effective communication is essential for a stable, satisfying primary (or any) relationship? I've asked hundreds of average mates what their main life priorities are. Less than 5% include "improve our communication and problem-solving effectiveness" in their answers - yet when I ask about this, they usually say "Oh, of course." What follows is based on my study of relationships and effective communication for ~45 years.

        This article is part of a series on nurturing primary relationships. It applies key ideas from Project 2 in this nonprofit Web site, which promotes effective communication and problem solving in families and other groups. The article builds on this one, so please read and discuss it before reading further.

        This article proposes...

common surface communication problems

why many mates have trouble communication effectively

a way to gauge your present communication effectiveness and knowledge

benefits from intentionally improving your communication effectiveness;

an example of a typical couple trying to communicate, and...

specific options for improving mates' communication effectiveness 

Before learning about these...

First Things First...

        To get the most from this article, first read and discuss this together ...

  • this introduction to normal personality subselves and psychological "wounds" - slides or text

  • this overview of the pervasive [wounds + unawareness] cycle that affects most families (like
    yours?) - slides or text

  • this comparison of typical behaviors of people guided by their true Self or a well-meaning false self

  • this summary of effective-communication basics - slides or text article

  • this summary of typical needs partners try to fill with a primary relationship;

  • this proposal of four sets of requisites for a satisfying relationship

  • eight options for analyzing any relationship problem - so you can solve it.

  • premises about solving relationship problems in general, and between mates

  • this survey of common communication blocks

  • these examples of lose-lose and win-win couple communication.

        These articles come from my study of human behavior and communication basics and skills for over 40 years. My key learnings are integrated in the practical guidebook Satisfactions  - 7 relationship skills you need to know  (Xlibris.com, 2002). Scan the contents here.

Surface Problems

        The American divorce epidemic suggests that over half of typical couples can't fill their primary relationship needs well enough. Typical complaints I've heard include "My mate...

  • never listens to me

  • blows up or shuts down if I argue

  • has to have the last word

  • is too intellectual (or emotional)

  • won't stay focused on one thing

  • won't say what s/he wants
     

  • is so illogical / "unreasonable"

  • won't talk to me

  • never apologizes

  • is always pessimistic / optimistic

  • doesn't keep her/his promises

  • gives me double messages

  • won't always tell me the truth

  • never lets me finish

  • tells me what I think and feel

  • criticizes and lectures me

  • swears and calls me names

  • keeps bringing up the past

  • never shuts up
     

  • won't look at me when we argue

  • jokes too much / won't take me seriously

  • makes everything sexual

  • repeats the same thing over and over

  • talks down to me (is "1-up")

  • will never get specific (generalizes)

  • does other things when we talk

        See any favorites? Complaints like these are "communication problems" - and every one of them is a surface issue. Trying to correct any of these permanently is often a frustrating waste of time and energy. So...

Why Can't Most Mates Communicate Effectively?

        Is communication between mates the same as with any two people? Yes and no. All adults and kids communicate to fill current needs (reduce discomforts). Because typical mates depend on each other to fill a unique set of relationship needs - including emotional and physical intimacy, effective communication is vital to their partnership and their family's harmony and health. This is specially true if they're preparing kids for adult independence.   

        From over 40 years’ professional research, I propose that if you have significant “communication problems” with your mate, one or both of you have two primary problems...

  • you have survived a low-nurturance childhood. If so, you may be often dominated by a false self, and not know it or what that means. That causes distorted perceptions, unclear goals and plans, misunderstandings,  mixed messages, mis-assumptions, power struggles, and ineffective inner communication (fuzzy thinking). Family Project-1 (psychological-wound reduction) in this non-profit Web site offers a powerful way to improve this. And also...

  •  One or both of you are probably unaware of...

    • your respective primary needs - specially in stressful situations;

    • your internal and mutual communication process, and...

    • relationship and communication basics, including seven Project-2 skills and the many personal and social benefits they bring.

        If you partners haven’t progressed on Project 1 together yet, reading this article and series will probably not significantly improve your communication effectiveness. If you have progressed on harmoni-zing your inner family of subselves (personality), the options on the next page can help your true Self use the seven skills to avoid and resolve significant communication problems with (a) your subselves, (b) your mate, and (c) other adults and kids.

        What would your life be like if you could double your communication effectiveness?

        Pause, breathe well, and notice your self talk (thought streams and emotions). Are your subselves interested now, or anxious, skeptical, distracted, impatient, or bored? Let's expand your awareness by reviewing...

What Do You Know About Communicating?

         Invest a few undistracted moments in a self-assessment exercise. Start by defining a baseline: On a scale of 1 (“I know zero about communication”) to 10 (“I could teach a graduate-school course on it to PhDs”), rank your communication knowledge now: ___. Then rank your partner’s: ___.

       Can you define effective (vs. “open and honest”) communication? From 1 to 10, rank your general communication effectiveness with your mate recently in ___  calm times and ___ significant conflicts. “10” is “consistently very effective.” Then guesstimate what rank your partner would choose: ___ and ___.

        Now see what you know. Imagine what you would feel if you mates had to pass a test to get an official license to live together. Options:

  • take this quiz alone or with your partner, and discuss it as you go.

  • notice (a) whether your Self (capital "S") is guiding your other subselves as you answer, and (b) your thoughts and feelings as you do.

  •  answer the items out loud, or write them down;

       What did you just learn? If you and your partner could easily answer all of these quiz items, what would change in your home and lives?

        Now you know (some of) what you partners need to learn about effective communication. How-ever, unless you’re a Project 2 veteran, you don’t know what would happen if you learned and applied the quiz answers to your thinking (inner-family communication) and your relationships.

        When your Self (capital "S") guides your personality, you’ll steadily get more of your needs met every day, and be happier, calmer, and more productive. Can you imagine that?

        Your dominant subselves may doubt this. Even if they don’t, you busy mates probably aren’t moti-vated now to explore what’s possible amidst your other responsibilities and interests. If so, that means you two do your best, and may endure significantly ineffective communication without knowing it. It also means you don’t model or teach effective communication skills to your kids, or use the skills in asserting your needs and resolving conflicts with ex-mates and relatives. Do these premises make sense to you?

        If the premises above apply to you, this article will offer you some useful options. To grow your interest in trying the options on the next page, consider these three priceless…

Benefits

        Think of several emotional, conflictual topics you and your mate struggle with. Are there subjects that you partners avoid, or feel “We just can’t discuss those without fighting”? Now name topics that you mates do communicate and problem-solve well on – i.e. you both get your primary needs met well enough in a way that feels good enough to both of you. Recall vividly how you feel when that happens.

       Can you imagine “something” changing, and feeling that special way discussing most or all difficult topics? Or - can you imagine the communication problems you two have now gradually getting worse as you both age and your kids learn about primary relationships from your behaviors?

        If you help each other keep family Projects 1  and 2 high priority and work patiently at them as team-mates, you two can make the first of these visions happen!

        Second, how important is it to you to help the kids in your life learn to communicate effectively with themselves (thinking), and with other people? If you rank this as “important,” do your recent actions dem-onstrate that? Are you intentionally modeling and teaching your young people effective communication skills? Is anyone else?

        Third, think of the people in your life with whom you have the most family, social, and work-rela-ted stress (anxiety, conflict, confusion, disappointment, frustration, boredom, and anger). If you could learn communication skills that would (a) significantly improve your relationship with each of them and (b) convert stress into satisfaction, would you want to learn the skills?

# Status check: are (a) harmonizing your inner family of subselves and (b) strengthening your commun-ication effectiveness among your top five life priorities now? Are they consistently among your partner’s top five? If not, what would have to change - specifically - for you two to give these goals such personal and shared importance? What if you choose not to make that second-order (core attitude) change?

        Let’s look at a brief example to make this less academic. First, read this summary of communica-tion basics and return here. If Guardian subselves control you, they’ll probably want you to ignore that. (Typical thought stream: “Sounds boring. Do it later. Keep reading.”) Your Self (capital "S") is more apt to say something like “OK, let’s see what’s there.

An Example

        Let’s tune in on two typical conflicted mates. When Larry says to his second wife Penny "I'm angry that I don't have any say in our house with your son," communication processes occur in two domains:

A hidden conference (thought streams, images, feelings) among the busy subselves that caused Larry's spoken sentence. His words, face, hands, voice, and body send Penny five concurrent messages; and...

the concurrent reactions (thought streams, images, associations, memories, emotions) among her subselves, as his five messages arrive and her ruling subselves decode their apparent meanings.

        This happens every time you and your partner interact, verbally and non-verbally. The good news is, in all situations there are two places you can improve your communication effectiveness. The bad news: doing so can seem bewilderingly complex, until you get the hang of it.

        Each of these two communication processes has a beginning (e.g. some subconscious and con-scious needs in Larry), a middle (his speaking, voice dynamics, and body signals), and an outcome: i.e. whether his current primary needs got met well enough or not.

        His main surface (conscious) needs in making this statement to his wife might be: "I need you to (a) hear me now, (b) understand that I need your help with something, and (c) be open to discussing it cooperatively with me."

        Larry’s several primary needs underneath these might be "I need…

to feel secure that I have some power in my life to fill my needs;

to respect myself by asserting, rather than "being quiet" (and having my Inner Critic sneer "You're such a pathetic wimp!");” and “I also need…

to feel that my feelings and needs matter to you now."

To have this communication feel effective, all three of these primary needs will have to be satisfied well enough, as judged by Larry. That depends on his ruling subselves' perception of how Penny responds.

What's Really Going On...

        If you were Penny, what would your surface (conscious) thoughts and needs be now? I'd be thinking "I need to learn how upset Larry is. Is this a crisis, or what?", and "Is he blaming me?" I also might need to decide something like "Should I talk further now, or take the roast out of the oven?"

        Other subselves are reacting, mostly below Penny’s conscious awareness:

  • Her Inner Critic  pronounces acidly "See? You're a totally worthless wife, woman, and mother!"

  • Penny's Shamed Girl  feels a surge of worthlessness ("Oh! I'm a terrible person!");

  • Her Abandoned Girl and Catastrophizer moan together "Larry's going to leave us!";

  • Her People Pleaser says anxiously "We must make Larry feel better: we need him to like us!"

  • Her Good Mom subself announces firmly "Well I need to protect my son, and at times, I don't like the way Larry treats him."
     

  • Her Amazon subself blazes "How dare he accuse us of being a bad wife? Shut up, you stupid Critic!"

  • Penny's Inner Judge sneers amidst the din "Larry is so weak and needy – he’s always complaining about everything!"

  • Her Indulger/Comforter says "Now, now, everyone; let's have that delicious piece of chocolate cake!"

  • Penny's common-sense Analyzer subself (or Self) says "Wait, everyone! Let's ask Larry to explain what he needs."

  • Her Historian  and Observer team up to report dispassionately to the crowd "Every time we dis-cuss this topic with Larry, we feel misunderstood and unheard, and get into a fight. It never gets resolved."
     

  • Penny’s Practical Adult says "Look, that's a really expensive roast. Get it out of the oven now, or it'll be ruined. We can talk to Larry over dinner."

  • Her