Seven Effective-communication Skills

Awareness - what's going on now  in you, in me, between us, and around us?

Clear thinking  - avoid vague and emotionally-charged terms, and build your vocabulary

Dig down below surface needs to identify (a) the primary needs "beneath them," and (b) who owns them

Listening empathically (with your heart) - without necessarily agreeing or giving in

Metatalk - talking about how  you communicate;

Respectful assertion - declare your primary needs in a way your listener/s can hear you;

Problem solving - use all six skills to identify and fill your and your partner's needs well enough for now.

more detail / slides / Project-2 guidebook and links close