Break the [wounds + unawareness] cycle and guard your descendents

Q&A about Effective
Thinking and Communication

p. 2 of 2

By Peter K. Gerlach, MSW;

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Q13)  What are the five types of conflict I can experience, and how can I and my partner/s resolve each of them?

        All kids and adults encounter five universal stressors, which are each resolved differently:

Internal conflicts - disagreement among your personality's subselves. Resolution requires...

  • awareness of who comprises your personality subselves,

  • your true Self to lead your dynamic subselves,

  • distraction-free times to meditate and focus; and...

  • fluency in the seven Project-2 skills.

For practical inner-conflict resolution options, see this.

Conflicts of values : these include priorities, morals, dignity and integrity, and preferences. Resolution can only be genuine mutual agreements to disagree. The stressful alternative is to try and persuade the other person to adopt your value.

conflicts of current primary (vs. surface) needs:  "I need peace and quiet, and you need to end your boredom by (doing something noisy)." The Project-2 skills of awareness and digging down can disclose partners' local primary needs. 

conflicts over concrete resources like money, appliances, vehicles, clothing,... These conflicts are really about whose surface and primary needs get priority; and...

conflicts over current communication needs - e.g. you need to vent now, and I need to cause action.
        Resolving each type of conflict requires partners to (a) have patience and (b) their true Selves in charge of their other subselves, (c) agree to focus on one problem at a time, and (d) to use all seven communication skills  cooperatively, with mutual respect.
        A sense of humor, creativity, and willingness to risk change all help! Use awareness and metatalk skills to determine which type of conflict you have at the moment, and what each partner needs. When each person is conflicted internally and with each other, both people need to be guided by their Selves and fluent in the seven skills!
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Q14)  What do most people do instead of effective problem solving?

        Because most of us weren't taught effective-communication basics at home or school, we're unaware of ~ two dozen common ways we block effective internal and social communication. Instead of win-win problem-solving, most people fight or argue, postpone, withdraw (flee), threaten, hint, repress, submit, numb out, lecture, explain, interrogate, monolog, whine, joke, complain, defocus, and/or preach (see any favorites?). Here's an example.

        The good news: once you're aware of these blocks, you can (a) reduce and avoid them and (b) help each other build your communication strengths over time.  

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Q15)  What causes my "mind-racing or churning," and can I reduce it?

        Mind-racing, chattering, or churning refers to spontaneous episodes of kaleidoscopic, unfocused thoughts, images, feelings, and memories. It's the opposite of focused, logical thinking (reasoning), and is probably caused by several personality  subselves (your false self) all communicating at once. This happens when some active subselves don't trust your true Self to lead them.

        Patiently meeting and harmonizing distrustful subselves via "parts work," (inner-family therapy) can significantly reduce mind-churning and improve mental focusing over time. That raises your problem-solving effectiveness!

        Some kids and adults diagnosed with "Attention Deficit Disorder" (ADD) and "Hyperactivity Disorder" (HD) are probably really suffering from a chaotic (leaderless) inner family.  Medication may reduce behavioral symptoms, but won't cure inner anarchy and chaos.

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Q16)  How can I learn more about my non-verbal communication habits?

        You can learn more in at least five ways:

Study this article on awareness, and experiment with what you learn; and...

Use the concepts of communication sequences and patterns, and communication mapping to learn what's going on inside and between you and important communication partners; and...

Learn the skill of metatalk (talking about communicating), practice it, and teach it to interested partners. Then ask them to use it to describe your nonverbal behaviors that help or hinder shared communication. Return the favor, if they wish... And you can...

Study and experiment with this framework for giving effective verbal feedback, and ask others to describe your nonverbal communication (behavioral) habits and their effects.

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Q17)  What's an "E(motion)-level," and how does it affect my communication effectiveness?

        In this site, 'E-level" describes the degree of emotional intensity in someone at some time. When someone's E-level rises "above their ears," s/he usually can't hear, empathize, or focus well, or maintain a two-person awareness bubble. Our E-levels shift quickly, depending on...

  • how calm our subselves are,

  • whether our true Self is steadily in charge of them, and...

  • how well our current primary needs are met.

Patient, respectful empathic listening will usually drop a partner's E-level "below their ears" so they can hear you again. Use the term E-level informationally vs. critically in awareness and metatalk to improve your mutual communication outcomes.  

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Q20)  What's the difference between a request and a demand, and why should I care?

        A request is a communication to which the sender can tolerate responses like "No," "Not now," "Not your way," and "I'm not sure." A demand is a communication to which the only acceptable responses are "Yes" or something like "Let's negotiate and/or problem-solve."

        Requests and demands are types of normal assertion.  They work best (satisfy primary needs) if the sender has a genuine "=/=" (mutual respect) attitude. That depends on the sender having genuine self respect.

        Use awareness to get clear on which of these you're sending and/or receiving. Option - ask your partner "Is that a request or a demand?"). If either partner is ruled by a false self, perceived demands usually imply "I'm 1-up," causing the receiver's E-level (Q17 above) to rise and degrade or block their hearing.

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Q21)  How can I become more confident and skilled at asking for what I need?

        Four ways to grow more confident and skilled at asserting your primary needs effectively with any child or adult are...

  • Intentionally strengthen your self respect by...

doing Project 1: see if you're being controlled by a shame-based false-self, and evolve a personal recovery plan if you are;

evolve a Bill of Personal Rights you can really believe in, and practice acting on it. Accord other people equal rights, and expect "resistance" as you become more self-assured; and...

work toward a genuine "=/=" (mutual respect) attitude with each person in your life. This often happens spontaneously if you choose to see vexing people as wounded and unaware,  not bad, stupid, dumb, selfish, deceitful, abusive, etc. Then...

  • Use awareness and dig-down skills to discern your current primary (vs. surface) needs. 

  • Study and practice these communication skills, with special focus on growing your fluency with assertive 'I' messages.

  • Over time, become an expert on spotting and avoiding these communication blocks.

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Q22)  What's the difference between assertion and aggression?
        Assertion is (a) being clear about your rights as a dignified (self-respecting) person, and (b) firmly requesting or demanding what you need now (Q20) while respecting your and your partner's dignity, worth, and current needs equally.  Effective assertion has been described as the skill of saying what you mean or need in a way that your partner can hear (vs. agree with) you clearly.
        Aggression is demanding that your partner satisfy your needs without regard to their current needs, feelings, or dignity (implied R-message: "I'm 1-up here.") Watch for double messages - the words may sound "=/=" but aggressors' non-verbal behaviors imply "I'm 1-up."

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Q27)  What are communication sequences and patterns, and why are they important?
        A communications sequence is a reciprocal series of events (e.g. I smile) and reactions (so do you) between two or more personality subselves or people. An action > reaction > reaction...  Every sequence has a beginning event (Marla cleared her throat...), and continues until someone designates an "ending" event (Jose walked away / hung up / changed the subject...) 
        Three important types of sequences are (a) conflict resolution, (b) attack > defend > counterattack or withdraw, and (c) giving and receiving praise.

       A communication
pattern is an averaged set of sequences over time - e.g. "Here's the typical (action > reaction) sequence you and I follow when we discuss money (or whatever)." Identifying important patterns as mutually-respectful partners (vs. opponents) can help you (a) spot communication sequences and blocks that need improving, and (b) assess any changes.

        Every sequence has an outcome - one or more participants fill their current needs well enough or they don't. When your and your partner's respective true Selves are in charge, your awareness, dig-down, and metatalk skills and the communication tool of mapping can illuminate your important inner and social sequences and patterns.

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Q29)  What is a "Be spontaneous!" paradox, and why do they harm relationships?

        Unaware communicators can unintentionally hurt valued relationships by requesting or demanding that a partner give them something that can only be given spontaneously. These include trust, respect, love, interest, empathy, enjoyment, patience, forgiveness, loyalty, and sexual desire.

        Asking for or expecting these relationship prizes makes it impossible for the receiver to give it; for if they try, the receiver will probably discount it as being motivated by fear, duty, or guilt, rather spontaneous ("genuine"). An appropriate meta-comment is "You're asking me to want to give you something that I can only give spontaneously."

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Q30)  What are my options with an adult or child who won't tell me what they think or feel?

        Your partner...

  • may genuinely not know, or...

  • be too distracted to focus and disclose, and/or s/he...

  • doesn't have the vocabulary to express current thoughts, feelings, and needs well enough, and/or...

  • s/he feels uncomfortable and doesn't want to hear her or his own description, and/or s/he...

  • doesn't feel safe disclosing to you - in general, or right now.

        You can only affect the last of these. Options include (a) choosing an =/= (mutual respect) attitude, and (b) using metatalk to ask your partner if there's something you've done or are doing, that causes them to feel unsafe in confiding in you. Then (c) use empathic listening to ensure you hear their response clearly, and (d) decide if you want to change something.

        If your partner is shame-based or fear-based, s/he may misperceive your reactions and judge you unsafe - even though you're genuinely interested in and accepting (uncritical) of their thoughts and feelings.

        If so, a helpful option is to give a respectful (vs. manipulative) I-message on how your partner's  silence affects you - e.g. "When you need to withhold your thoughts and feelings, I ____  (describe the specific effect on you factually)."

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Q31)  Why is it often harder to communicate effectively with the people who mean the most?

        People may find it easier to confide in (some) strangers than with mates and/or some family members because the risk of rejection, criticism, and misunderstanding (pain) is much lower. Strangers are often more sympathetic and less disapproving, preachy, and/or argumentative. They usually don't bring unfinished relationship stressors ("old baggage") to the exchange, tho your venting may trigger unresolved issues with other people in their lives.

        In typical business and professional relationships, people minimize anger, disrespect, and dislike. They stress tact and pretended or genuine respect, so it may feel "safer to talk at work" than at home, within some limits.

        This is specially true in low-nurturance (false-self dominated) homes and families. A contributing factor is that most people don't know how to metatalk, listen empathically, and/or (b) identify and assert their needs and boundaries respectfully to make communicating safe at home.

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Q32)  What are "self talk and "inner-voice dialogs," and why are they valuable?

        "Self talk" is the constant stream of thoughts, memories, fantasies, and inner visions, senses, and images we call "thinking." Inner-voice dialogs are internal conversations, debates, negotiations, or screaming matches between different parts of your personality - e.g.

"Voice" (subself) 1: "Mmm - Let's have a hot fudge sundae!"

"Voice" (subself) 2: "Are you berserk? that's 900 calories, and 15 laps around the block, fatso. I don't think so!"

        Becoming non-critically aware of your self-talk and which subselves are expressing themselves can help you decide if you're ruled by a false self or your gifted true Self  (capital "S") at crucial times. See co-parent